Frequently Asked Questions
Take a look at our frequently asked questions below, these may help with any queries you may have! If you need further assistance, please don’t hesitate to get in touch by filling out our contact form, we will aim to answer your queries as soon as we can!
How do webinars work?
Webinars (Web based seminars) allow audience members to engage with verbal/visual presentations and speeches via the internet.
The webinar platform, Zoom, allows the audience and other panelists (such as the webinar host) to hear the speaker, view the speaker’s screen and view the speaker’s webcam feed, should they wish. Whilst presenting a webinar, anything visible on the speaker’s screen, such as a PowerPoint presentation, is visible to the whole audience.
Audience members are muted by default, unless the organiser chooses to ‘un-mute’ a member who may request the opportunity to speak their question directly, rather than typing it in for the host to ask on their behalf.
The speaker uses a microphone and headphone set for the best sound experience for the audience. However, nowadays most computers have very good in-built microphones which can also be used. If the speaker’s computer has a webcam attached or integrated, and if the speaker chooses, then the audience member may see a thumbnail image of the speaker as well as their presentation slides during the webinar presentation.
Is Webinars for GPs an accredited provider of CPD?
Yes, Webinars for GPs is a proud provider of high quality CPD webinars for GPs and Medical professionals in the UK and is accredited by The CPD Standards Office.
You can find out more about The CPD Standards Office by visiting their website.
What equipment do I need to attend a webinar?
All that is needed to attend or take part in a webinar is a reasonable internet connection and a computer, tablet or smart-phone*. Our software provider, Zoom, is available to Windows and Mac users as well as allowing attendees to participate via iOS, Android. For audience members using a tablet or smartphone it will be necessary to download the Zoom app from the relevant app store environment.
* When attending a webinar, the best sound experience will be had by using headphones, ear buds or quality audio speakers. As with any live streaming online event, a good internet connection is required to maximize the user experience and whilst attendees can access our webinars via tablet or smart-phone, we would advise doing so using whilst connected to Wi-Fi, you otherwise risk using up significant amounts of your mobile data allowance.
How do I register for a webinar as a Member?
If you are a member of Webinars for GPs, you will receive a weekly email containing a "register here" button to ‘click’ which will register you for the webinar. You will then get an email confirming your registration and containing the link (URL) you will use to join the webinar, as well as a confirmation of the time and date of the session.
How do I register for a webinar as a speaker?
Speakers are registered automatically by the organiser (Webinars for GPs) and will receive a joining link (URL) in a panelist confirmation email which will be sent prior to the webinar commencing. Speakers must be able to access their email address at the time of the webinar presentation (e.g. 7.45 for an 8pm start).
At the time the webinar is agreed, please inform the organiser of your best email address which you can access away from work. If you are only able to access your email whilst at work and you will not be presenting the webinar from your place of work, please do not use this email address as your primary contact with us.
What if I can't access the internet?
For the best user experience, we advise connecting with our webinars using a computer, tablet or smart-phone with a good internet connection. If no internet connection is available, it is possible for an audience member to ‘dial in’ to the webinar via telephone, enabling the user to access the audio part of the webinar only. The telephone number and access code is included in the webinar registration confirmation email.
How do I ask questions during the webinar?
It’s simple to ask a question during the webinar. By default, you attend with your microphone muted, however, as you listen to the live presentation, any question comes to mind - simply type it into the ‘chat’ box which is accessed via the appropriate tab on the webinar control panel.
Will I receive a certificate for my Appraisal?
Yes, after you have attended a webinar you will be required to complete a short ‘personal learning points and feedback’ survey. Once submitted (by clicking ‘submit’), you will have the opportunity to download a certificate of attendance, accredited by the CPD Standards Office, as well as personalised learning points for your appraisal folder.
I want to cancel my subscription to webinars for GPs, how do I go about this?
Obviously, we don’t want to see you go! However, if you would like to cancel your subscription, simply e-mail firstname.lastname@example.org with 'CANCELLATION REQUEST' in the subject line; we will end your membership with immediate effect*.
*The monthly gold, or silver subscription is a ‘rolling contract’ so you can cancel your membership and billing at any time. Our annual subscriptions include a 30 day, no questions asked money back guarantee but are non-refundable after this point.